The second-hand marketplace Shoppers Voice Frustration Regarding Size Changes
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has altered its sizing categories for female and kids' apparel but did not contact all users about the change.
Online Platforms Reaction
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with similar services.
It has advised users to check their listings and update the measurements by hand if necessary, which has left users frustrated.
Size Classification Modifications
Earlier, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size used to be a 12 but is now a UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Required Changes
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she stated.
Marketplace Information
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: previously, the service retracted a modification concerning shipment methods due to shopper criticism.
